Política de Privacidade

Why this Privacy Policy?
Because we intend to inform our Customers and Users of the general rules regarding privacy and the processing of their personal data, which we collect and process in strict compliance with the Personal Data Protection Law.

 

What type of personal data do we collect?
We collect and process personal data necessary to provide services, processing in this context data such as name, address, telephone number, and email address.

 

When do we collect your data?
We collect data when you make a reservation, send us a request, subscribe to a newsletter, or enter data on our website.

 

What are the purposes of processing personal data?
We may use the information we collect when you make a reservation, send us a request, subscribe to a newsletter, or enter data on our website:

• To improve our website to better serve you.

• To process your transactions more quickly.

 

We collect your email address to:

• Send information, respond to questions and/or other requests.

• Process reservations and send information and updates regarding requests.

• Send you additional information related to your product and/or service.

 

How do we protect your data?
Your personal information is contained behind secured networks and is accessible only by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third-Party Disclosure
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information unless we provide you with advance notice. This does not include partner website hosting and other entities that support us in operating our website, conducting our business, and providing our services, provided these entities agree to keep the information confidential. Your personal data may be disclosed when appropriate to comply with the law, enforce our website policies, or protect our rights, property, or safety.

 

Third-Party Links
We do not currently include or offer third-party products or services on our website.

 

Questions
If you have any questions about this privacy policy, you can contact us using the contact information in the footer of the website, or through the form on the Contact Us page.

Consumer Information:

Under Article 18 of Law No. 144/2015, in the event of a dispute, consumers may resort to an Alternative Dispute Resolution Entity:

CIMAAL – Algarve Consumer Dispute Information, Mediation, and Arbitration Center. Covers municipalities in the Faro district. Address:

Ninho de Empresas, Edifício ANJE, Estrada da Penha, 3º andar, sala 26, 8000 Faro; Tel. 289823135 E-mail: cimaal@mail.telepac.pt Website: www.consumoalgarve.pt